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Privacy

Please read the following privacy policy to understand how we use and protect the information that you provide to us. By using the site you consent to the collection, storage, use and transfer of your information under the terms of this policy.

Our policy

  • The website [www.ourskillsforce.co.uk] (the "Site") is operated by The Skills Development Scotland Co. Limited, a company registered in Scotland with company number SC202659 and having its registered office at Monteith House, 11 George Square, Glasgow G2 1DY ("we" or "us").n).

What information do we collect?

We may collect, store and use the following kinds of personal information: 

  • information that you provide to us for the purpose of registering on the Site
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters 
  • information about your computer and about your visits to and use of the Site (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

The cookies we use are "analytical" cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

When entering this website, you will see a notice informing you that we intend to use cookies. Should you decide to opt out of cookies, a link is provided to browser settings.

If you have decided to opt out of cookies, we will not store any on your hard drive for the duration of your session, however you may not be able to access all or parts of our site. [You will be asked the same question about cookies the next time you visit this website.]

If you are happy for cookies to be used, your consent will be saved and you may not be asked again about cookies on subsequent visits to our website. We will still remind you that cookies are being used and give you information on how to disable them.

If you have chosen to navigate to another page on the website without choosing either option, we will assume that you agree to the cookies used and your consent will be implied. On subsequent pages you visit, we will remind you that cookies are being used and provide you with information on how to disable them. You will be asked the same question about cookies the next time you visit this website.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All About Cookies.

Using your personal information

Personal information submitted to us via the Site will be used for the purposes specified in this privacy policy or in relevant parts of the Site.

How we may use your personal information: 

  • to administer the Site
  • to improve your browsing experience by personalising the Site
  • to enable your use of the services available on the Site
  • to send you general (non-marketing) commercial communications
  • to send you email notifications which you have specifically requested
  • to send you newsletters and other marketing communications which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
  • to address enquiries and complaints made by or about you relating to the Site
  • to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer
  • to provide you with access to certain parts of our Site 
  • for all other purposes consistent with the proper performance of our operations and business
  • to contact you for your views on our services.


We may contact you by post, telephone or fax, SMS, as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.

We will not provide your personal information to any third parties for the purpose of direct marketing.
 

Disclosures

The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us such as our employees, officers, agents, or partners as necessary for the purposes set out in this policy or for purposes approved by you.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security of your personal information

We will take reasonable technical and organisational security precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers, which are password protected and firewalled.

Data transmission over the internet is inherently insecure, and although we will take the reasonable security measures outlined above we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the Site).

Please help us keep our records secure and updated by informing us of any changes to your e-mail address and other contact details.

Policy amendments

We may update this privacy policy by posting a new version on the Site. You should check this page occasionally to ensure you are happy with any changes and any substantial changes will be highlighted on the Site.

 

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information:

  • may be subject to payment of a nominal fee
  • will be subject to your provision of evidence of your identity (for this purpose, we will accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

Third party websites

Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").

Our Skillsforce may also include functionality that allows you to publish your information onto third party websites.

Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.

We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website's privacy policy before disclosing any personally identifiable information.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

Data controller

The data controller responsible in respect of the information collected on this Site is The Skills Development Scotland Co. Limited, which is notified to the Information Commissioner as a data controller with registration number Z1445093.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at osfsitefeedback@sds.co.uk or by post to Skills Development Scotland, Monteith House, 11 George Square, Glasgow G2 1DY.

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Your details will remain completely confidential and we won't share them with any third parties.