Getting the most out of Our Skillsforce
We provide two services that you need an account to access. Just let us know what service you want to use and we'll get you to the right place.
Committed to preserving your privacy
Call us on
0800 783 6000
Opening hours: 9am - 5pm Monday to Friday
This website [ourskillsforce.co.uk] is operated by The Skills Development Scotland Co. Limited, a company registered in Scotland with company number SC202659 and having its registered office at Monteith House, 11 George Square, Glasgow G2 1DY ("we" or "us")
You provide some data yourself:
We collect some data automatically:
We will never ask unnecessary questions beyond what is required to provide you with the best service. Information may be provided by you, by a guardian or parent if you are a young person or may be passed to us by another agency working with you.
We only process your personal information based on your consent. If you wish to withdraw your consent that is no problem – please let us know this through one of the contact methods listed in the ‘Contact’ section at the bottom of this notice.
We use your data to undertake a number of activities:
We may contact you by post, telephone or fax, SMS, as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
We will not provide your personal information to any third parties for the purpose of direct marketing.
Skills Development Scotland maintains a high standard of both physical and network security designed to protect paper or electronic forms of storage to hold and process your personal information.
Information that we hold about you will be subject to rigorous safeguards to ensure that it isn't accessed or disclosed inappropriately. We also take steps so that your information is not damaged or rendered unavailable to those who have a right to see it.
To meet confidentiality requirements for our customers, stakeholders and staff, Skills Development Scotland has Confidentiality, Data Protection, Information Technology and Systems Policies in place and we ensure that staff are fully aware of these and the associated guidance in relation to your personal information. These also apply when we dispose of paper records and delete electronic information in ways that ensure that your information cannot be recreated.
We may need to share some of your personal information with partners that work with us to deliver our services to you. Our partners are obliged to keep your information secure and to use the information only to fulfil specific and agreed purposes. We will check where possible that appropriate steps have been taken by the recipient to protect your information.
Because we want your experience of our website to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").
The website may also include functionality that allows you to publish your information onto third party websites.
Please be aware that we do not control such Third-Party Websites and that such Third-Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
For more information on cookies which are used on this website, read our cookies policy.
When you give us any personal information we’ll let you know how long we’ll hold it for. If we don’t state a specific length of time, then we will follow these principles:
What if I have an account?
We’ll hold the personal information you give us as part of your account for as long as you are using an account with us.
As of 25th May 2018, you have a number of new rights available to you in terms of making a request to access the personal information we hold on you, to understand what we do with it and request that something be changed. It is completely free to make these requests.
If you wish to find out what these rights are, please find them here https://www.skillsdevelopmentscotland.co.uk/about/policies/privacy and get in touch with one of the contacts listed at the bottom of this notice if you wish to find more information or enact one of these rights.
Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").
Our Skillsforce may also include functionality that allows you to publish your information onto third party websites.
Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is The Skills Development Scotland Co. Limited, which is notified to the Information Commissioner as a data controller with registration number Z1445093.
If you remain dissatisfied with our response following any review related to a request you have made regarding your personal data, you are entitled to appeal to the Information Commissioner. Such an application should be sent to the following address:
Information Commissioners Office
Wycliffe House Water Lane Wilmslow SK9 5AF
Phone: 01625 545745