0800 783 6000
Opening hours for calls are 9am to 5pm
We may collect, store and use the following kinds of personal information:
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The cookies we use are "analytical" cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
If you have decided to opt out of cookies, we will not store any on your hard drive for the duration of your session, however you may not be able to access all or parts of our site. [You will be asked the same question about cookies the next time you visit this website.]
If you are happy for cookies to be used, your consent will be saved and you may not be asked again about cookies on subsequent visits to our website. We will still remind you that cookies are being used and give you information on how to disable them.
If you have chosen to navigate to another page on the website without choosing either option, we will assume that you agree to the cookies used and your consent will be implied. On subsequent pages you visit, we will remind you that cookies are being used and provide you with information on how to disable them. You will be asked the same question about cookies the next time you visit this website.
Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All About Cookies.
How we may use your personal information:
We may contact you by post, telephone or fax, SMS, as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
We will not provide your personal information to any third parties for the purpose of direct marketing.
The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us such as our employees, officers, agents, or partners as necessary for the purposes set out in this policy or for purposes approved by you.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
We will take reasonable technical and organisational security precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers, which are password protected and firewalled.
Data transmission over the internet is inherently insecure, and although we will take the reasonable security measures outlined above we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the Site).
Please help us keep our records secure and updated by informing us of any changes to your e-mail address and other contact details.
You may instruct us to provide you with any personal information we hold about you. Provision of such information:
We may withhold such personal information to the extent permitted by law.
Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").
Our Skillsforce may also include functionality that allows you to publish your information onto third party websites.
Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this Site is The Skills Development Scotland Co. Limited, which is notified to the Information Commissioner as a data controller with registration number Z1445093.