Getting the most out of Our Skillsforce
We provide two services that you need an account to access. Just let us know what service you want to use and we'll get you to the right place.
Get in touch with your suggestions
Call us on
0800 783 6000
Opening hours: 9am - 5pm Monday to Friday
Our Skillsforce is designed to be used by as many people as possible.
You should be able to:
Screen readers and browser extensions
We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use.
How to request content in an accessible format
If you need information in a different format contact us and tell us:
• The web address (URL) of the content
• Your name and email address
• The format you need, for example, audio CD, braille, BSL or large print, accessible
How we test our websites
Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.
We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox.
We continually prioritise changes required to improve the accessibility of our websites.
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website's accessibility
SDS is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We are continually striving to improve the experience of this website for all visitors, so please let us know if you have any questions or suggestions. We will always consider your comments and will endeavour to apply any required improvements.
We are particularly keen to hear from you if you are a visually impaired user, or are using screen-reading software, and are having difficulties locating the information you need. We are happy to provide other supporting material where possible.
Phone 0800 783 6000 or tell us what support you need.