Accessibility

This site is designed to work with most browsers. To see our site at its best, we recommend you use the latest versions of Chrome, Firefox or Edge.
There’s support available to make your computer, mobile phone and tablet easier to use – this includes zooming, changing contrast and text and much more:
• For Apple products
• For Microsoft products

We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use.

BSL

We have BSL and subtitled videos that give more information about our services. You can also find out how to get in touch.
You can change the look of the subtitles to have a black bar behind with yellow writing if that's preferred.

If you need information in a different format contact us and tell us:
• The web address (URL) of the content
• Your name and email address
• The format you need, for example, audio CD, braille, BSL or large print, accessible PDF
This website is partially compliant and we are continually striving to achieve the Web Content Accessibility Guidelines version 2.1 AA standard.

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.
We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox.
We continually prioritise changes required to improve the accessibility of our websites.

We aim to fix issues to make Ourskillsforce level AA compliant by 1st February 2021.
1. Aria issues will be resolved
2. All elements will have sufficient colour contrast
3. All images will have alternate text
4. Form elements will have labels
5. Links will have discernible text
6. Skip links will be included to improve the navigation for users of screen readers

This statement was prepared on 15th July 2020.
It was updated on 14th September 2020

The next review date will be February 2021

• All new developments to adhere to the WCAG 2.1 AA compliance
• Existing accessibility issues to be fixed as part of developments occurring on specific parts of the website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

SDS is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.