Certificate of Work Readiness case study: WH Malcolm

Logistics firm uses the CWR to source new talent.

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One of the UK’s leading logistics companies, WH Malcolm, believes that the Certificate of Work Readiness (CWR) is the right route to recruiting new employees.

The Motherwell branch worked closely with New College Lanarkshire to deliver the qualification through the Employability Fund’s ‘Entry to Work’ programme.

Depot Manager Paul Mair was determined to create career opportunities for young people and thought it would be a great way to develop WH Malcolm’s workforce.

Adding value

Paul said: “I believe in giving people an opportunity. A lot of people don’t get that chance and just because they lack work experience, doesn’t mean they don’t have the right attributes that we’d be looking for as an employer.

“It means we can identify talent and the potential in people and how they can add value to our organisation.”

Paul feels the work experience element of CWR gives employers the opportunity to see how individuals are in the workplace, rather than depend on reading a CV which doesn’t always give an accurate impression of people’s personality.

A foundation for success

The young people shadowed WH Malcolm staff members and were able to see at first-hand the variety of systems that operate in the logistics industry.

Five young people completed their work experience at the company and were interviewed for permanent jobs. Those who were unsuccessful received valuable positive feedback and further support from New College Lanarkshire in helping them achieve a positive destination.

Paul said: “It is not possible for us to offer everyone a job at the end of the programme, but we feel it is worthwhile for the young people and our company. The whole experience can help people go forward, gain skills, get work experience and help them when applying for other roles.

“I enjoyed being part of CWR and would definitely take part in it again. For our organisation, even having helped just one person and being able to see them thrive and grow, makes it worthwhile.”

Invaluable experience

Stuart Matson, Community Programmes Manager at New College Lanarkshire, said: “We are delighted that some of our learners have secured full-time employment with WH Malcolm Group. It is one of one of the leading providers of Logistics, Construction and Maintenance services in the UK and recognises the benefits of the Certificate of Work Readiness qualification.

“The programme incorporates a period of work in college developing employability skills, and a seven-week work placement improving knowledge, skills and most significantly, giving them invaluable experience in the workplace.”

What's next?

Find out more about the Certificate of Work Readiness and decide if it's right for your business.