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In the tourism industry in Edinburgh? Equip your frontline staff with the facts.

Our Edinburgh is a series of quizzes related to Edinburgh designed to give frontline staff in tourism businesses the information to provide an enthusiastic and knowledgeable service to visitors to the city.

 

Fun facts for great customer service

This interactive and engaging training module was created by many of the leading organisations and experts in the Edinburgh tourism sector.

Once staff have completed the module they are encouraged to keep up to date with the latest in Edinburgh tourism by:

  • Downloading regularly-updated PDFs
  • Registering with the Our Edinburgh Facebook page
  • Attending the annual Edinburgh Tourism Showcase

What's next?

Sign up or get your team registered for the training on the Edinburgh Tourism Action Group website

Want to find out about more initiatives? Visit our Inspiration hub.

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