Unlocking staff potential by making them everyday leaders, not followers
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Captain Marquet breaks down the successful implementation of everyday leadership to the 3 Cs, which are:
A successful team requires competent, skilled people - and that includes the manager. It sounds obvious, right? However, competence is often one of the things most taken for granted, and if you don't fully understand your team members' skill sets, mistakes will inevitably creep into their work.
Team members can only perform in line with what's been asked of them. Therefore, an effective manager must make it clear exactly what is expected of staff and what the short and long-term goals are.
Competence and clarity are the pillars on which control sits. If your team member is both competent in the role and clear about the goal, you can be confident in granting them control over their actions at work. Doesn’t this sound a lot better than micro-managing every little detail about your business operations?
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